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The latest reports from users having issues in Katy come from postal codes 77450, 77449 and 77493.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,057 ratings
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Problems in the last 24 hours in Katy, Texas
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Katy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Katy, Harris County, Texas
The most recent Comcast Xfinity outage reports came from the following cities:Sugar Land and Katy.
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| City | Problem Type | Report Time |
|---|---|---|
 Sugar Land | TV | |
| Katy | Phone | |
| Katy | TV | |
| Sugar Land | Internet | |
| Katy | Phone | |
| Katy | Phone |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Katy, Texas
Latest outage, problems and issue reports in Katy and nearby locations:
- Blair Henderson, MS, EP-C (@Blairthetrainer) reported fromSugar Land, Texas
I called @comcast customer support because my internet is out. They told me unplug it and plug it back in. I told them I did it already they said do it again then got off the before the lights even came on. Now I’m still without service.
- Erik Yates (@ErikYatesFilm) reported fromKaty, Texas
I’m watching the @astros on FS1 on @Xfinity and it keeps glitching...if it goes out during this game, I’m canceling all 3 services I have with them! Not just for that but after several problems & a recent 1.5 hr phone call. Don’t ruin this game...Go ‘Stros!
- Travis Nicholson (@rydclyde) reported fromSugar Land, Texas
@disneyplus @VZWSupport this is easily on the level of poor service one expects from Comcast ... this rollout is 100% garbage
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
@comcast sucks. That's the tweet. Just awful.
- Marti Smith (@spartimarti) reported fromCinco Ranch, Texas
@comcastcares We have a problem in Katy TX, ESPN 2 is down.....
- Houston Hamstrings (@touring_low) reported fromSugar Land, Texas
@SterlingB126 Hopefully Xfinity hook up my damn cable/internet before I get home so I don't have to stream that sh*t on my phone again.
- Mi’Chael Myurz (@juicelessjerome) reported fromCinco Ranch, Texas
@xfinitymobile really is trash. I reached out once about my issue, and was told to DM @comcastcares and never got a responsr after 3day. Visited the store and was told they couldn’t fo anything but a network reset for the slow speeds. Definitely aren’t using Verizon towers
- Tom O'Brien Jr. (@TommyOGolf) reported fromSugar Land, Texas
@Xfinity @comcast ARE THE WORST!They interrupt internet service for “scheduled” maintenance AND DONT TELL ANYONE! You guys SUCK! Begging @verizon for their 5g outside the loop!!!!! Xfinity/Comcast Sucks!!!!! Automated system hangs up on you!#WifeWorksAtNight #NeedsInternet!
- Lowell A. Doringo (@LoloDoringo) reported fromCinco Ranch, Texas
@Xfinity Damn it...I’m not crying, you’re crying!!!
- Blair Henderson, MS, EP-C (@Blairthetrainer) reported fromSugar Land, Texas
@comcast There isn’t an outage
- garciadadof3! (@Garciadadof3) reported fromKaty, Texas
@fduzant @JuliaMorales Sounded like it was an xfinity issue.
- Martinez (@oouuarian) reported fromSugar Land, Texas
my phone provider has better internet service than xfinity wifi. smh
- hoodie yan (@yannickrizvi) reported fromSugar Land, Texas
There’s a guy at my house from xfinity fixing our stuff bc I got the worst WiFi in existence and I’m definitely the last person who should be home trying to answer questions for him about tech related things
- Edgar David (@edgardavid84) reported fromCinco Ranch, Texas
@HyvonenLarry @comcastcares So definitely when you get here I wont be coming back. Lost a customer over $10. Good job
- Mohammad Baqai (@afnanbaqai) reported fromPecan Grove, Texas
@comcastcares Even after all the escalations I still out here waiting for internet. Wind stream is coming to this area and laying down their fiber lines. Once they have completed their setup I am gone. No longer will stay with such a company that can’t provide support to its customers!
- Mohammad Baqai (@afnanbaqai) reported fromPecan Grove, Texas
@ComcastCares#mobile_Care horrible customer service. Been waiting for 3 months with no internet. If I could get another provider I would go for them in a heartbeat. They called me saying they ready to service and have come out twice with no luck. Waste of my time and technician!
- Mohammad Baqai (@afnanbaqai) reported fromPecan Grove, Texas
@ComcastCares#mobile_Care Due to inconveniences I was suppose to get a few free overages in case I went over data limit but they were never added to my account. Please help in adding those to my account.
- Web 🕸 Tilton (@webtilton) reported fromCinco Ranch, Texas
@LauraGomezNews Yeah, but I’ve always had to watch FD on FuboTV. Either I didn’t know I had it on Xfinity or it used to be in Standard Def, I’m not sure why I never found it. But @JerryMiraFutbol just told me where it was and it works!
- Danh Phan (@maydaydphan) reported fromMission Bend, Texas
@Xfinity get yo sh*t together. #comcastdown
- D (@geauxdj74) reported fromCinco Ranch, Texas
Bad time for a “quick household update” @Xfinity #TheLastDance
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Friday Night Arcade (@FNArcade) reported
@PFlameado @Xfinity Oh... We haven't paid for "real" cable in forever. Just a mix of whatever streaming services we're using that month. But Comcast had the monopoly on internet service in our neighborhood for years until a local fiber company finally came and rescued us.
- Kristie (@KristieHowie) reported
@VerizonSupport lied to hung up on and no service due to your error had to take a vacation day and now use my data because you won’t take responsibility. You care nothing about your customers Comcast here I come
- eh (@CupGotMeSlow) reported
basically im dumb as **** at making and managing money but im smart as **** at scamming comcast and also my landlord to ensure I don’t have to pay any more than I absolutely have to and as late as humanly possible 😌
- NHL Jersey Guy (@NHLJerseyGuy) reported
@DevilsArmyBlog I pay a $10.75 monthly regional sports fee.I called Comcast and told them I want that refunded until I can enjoy MSG again. I encourage all MSG viewers to do the same. I received a credit, and will continue to request one until resolution. #MSG #Comcast
- 🦋 (@lovesarah__) reported
I wanna know which one or these mfs changed my xfinity password😒 like how I get locked out of my own ****
- NHL Jersey Guy (@NHLJerseyGuy) reported
@nypost I pay a $10.75 monthly regional sports fee.I called Comcast and told them I want that refunded until I can enjoy MSG again. I encourage all MSG viewers to do the same. I received a credit, and will continue to request one until resolution. #MSG #Comcast
- Papa Flameado (@PFlameado) reported
@FNArcade @Xfinity I ditched cable tv decades ago before it was cool. Waste of money paying for over 100 channels, but only watching about a 1/2 dozen of them. Plus the customer service sucked.
- Hayls☾ (@Hayl623) reported
Xfinity dropping MSG right before hockey season is my 13th reason. **** Comcast. Time to cancel cable.
- Erik Thomas (@ErikRThomas) reported
@comcast is the worst. I am moving soon so I asked to cancel my internet but said I needed it at least until the 10th. I wake up today to no internet...
- Brian (@DonChytil2dot0) reported
@TylerRichard93 @Xfinity @MSGNetworks Yep it’s laughable that MSG is kinda playing the victim as if they don’t have a streaming service that isn’t even promoted/implemented well I’ll gladly pay 5-6 dollars a month for MSG go if it wasn’t linked to a cable provider, just so I could drop cable altogether.
