| Station Operator: LN |
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| Station Code: MKC |
| Staffing Level: partTime |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
| Penalty Fares: Applicable Operators: Southeastern | |
| Ticket Office Note: AllTicket Vending Machines are located in theBooking Hall. | |
| Lost Property Contact Available | No |
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| Website: https://www.nationalrail.co.uk/ | |
| Ticket Gate | Yes |
| Customer Services: Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day**Milton Keynes Centralis accredited by the Secure Station Scheme** | |
| Customer Help Points | Yes |
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| Atm Machine | Yes |
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| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
| Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements, | |
| Shops | Yes |
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| Shops Note: Convenience store Passport Photo Booth | |
| Station Buffet | Yes |
| Station Buffet Note: Coffee shop Coffee kiosk Food vending machine | |
| Telephones | Yes |
| Toilets | Yes |
| Toilets Note: The toilets are located on 1 and 3. Please be advised the non-accessible toilets on Platforms 1 and 2 are locked out of use until further notice.The National key toilets are located on the Main Concourse (operated by a RADAR key), Platform 1 and Platform 3. A RADAR key is available from station staff upon request. Passengers in possession of a RADAR key can access the toilets at all times. The toilet facilities are available: Monday - Sunday 05:00-23:00. | |
| Waiting Room | No |
| Waiting Room Note: The waiting room facilities at Milton Keynes Central will be locked out of use until further notice. We apologise for any inconvenience this may cause to your journey. | |
| Car parking | Yes |
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| Name: Station Car Park Operator: SABA UK Spaces: 558 Car Parking Contact Available:No Phone number: 0330 123 5247 Website: https://www.sabaparking.co.uk/car-park/milton-keynes-central-station-car-park Accessible Car Park Equipment:Yes Accessible Spaces: 5 Accessible Spaces Note: Blue Badge holders can park free of charge but must register for a free parking permit, as described on the Saba Parking Blue Badge Portal. You must register prior to or on the same day as parking on theSaba Blue Badge Portal. | Daily Charge:£11.70 Weekly Charge:£42.40 Monthly Charge:£160.00 |
| Cycle Storage Availability | Yes |
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Sheltered: Yes Front of station | |
| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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| Location For Rail Replacement Service Note: Rail replacement vehicles will operate from Bus Stops Y5 & Y6in the bus station, outside the main station entrance. (Please note: during disruption or engineering works, vehicles may instead operate from alternative bus stops or Elder Gate) Please check your destination before boarding. Please click here for walking directions from the station to the rail replacement bus stop. | |
| Taxi Rank | Yes |
| Taxi Rank Note: Taxis can be obtained outside the front of the station. | |
| Bus Service | Yes |
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| Bus Service Note: Information to plan your onward journey is available in a printable formathere | |
| Accessible Booking Office Counter | Yes |
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| Accessible Booking Office Counter Note: There is an accessible Ticket Officewindow on the main concourse. The counter onthis window can be lowered tohelp wheelchair users and other customers. | |
| Induction Loop | Yes |
| Accessible Public Telephones | Yes |
| Accessible Public Telephones Note: Public telephones are accessible - situated on the concourse and at the front of the station outside the main entrance | |
| Accessible Toilets | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
| Step Free Access Note: This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform. | |
| Accessible Taxis | Yes |
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| Accessible Taxis Note: Accessible taxis are available | |
| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
| Impaired Mobility Set Down Note: Accessible parking bays. | |
| Helpline Contact | Yes |
0800 0248 997 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 24 Hours | |
| Staff Help Available | Yes |
| Mon - Sun: 24 Hours | |
| Staff Help Available Note: This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train. | |
| Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. | |
